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Emergency Hourly Support
Do you have a larger staff of qualified personnel, but still have that occasional question? Do you sometime simply want a “backup plan” should an internal upgrade go awry? Orion can provide emergency hourly support. Simply contact Orion to setup a contract – this zero-cost step simply puts in place a vehicle for billing should emergency hourly support be requested. Then, whenever you require support, call the regular support hotline or email your request. You will only be billed for actual hours worked. |
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