Orion's Arrow, Inc. Orion's Arrow, Inc.

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Billing and Rate Information

There are several billing variations. Each is described briefly.

Hourly rate: Includes time and an estimated travel surcharge. Billing is based on the actual hours worked, so timesheets are provided. Since travel is included, expense sheets are irrelevant.

Time and material: Both timesheets (actual hours worked) and expense sheets (actual travel expenses) are billed to the client.

Fixed bid: Specifications and negotiations occur before the contract is signed. Then, as deliverables are provided, fixed amounts, as defined by the contract, are billed to the client.

Annual help desk contract: Support hours are prepaid annually. Since the contract is billed prior to the services being rendered, the hourly rates are discounted to the client.


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